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Frequently Asked Questions

Welcome to our FAQ section. Browse through our frequently asked questions below to find quick answers to common inquiries.

Shipping & Delivery

What are the shipping options available for my order?
We offer standard shipping and express shipping. Standard shipping is typically delivered within 3-5 business days for orders within the US. Express shipping is available for faster delivery within 1-2 business days. For international shipping, we deliver to multiple countries with delivery times ranging from 7-14 business days. All shipping options include tracking information.
Are there any shipping costs?
For orders within the continental US, we offer free standard shipping on all orders over $50. Orders under $50 incur a flat rate of $5.95 for standard shipping. Express shipping is available for $12.95. International shipping costs vary by location and are calculated at checkout.
How can I track my order?
Once your order ships, you will receive an email with a tracking number. You can use this tracking number to monitor the status of your shipment in real-time. Tracking information is updated regularly to provide you with the latest delivery status.
What is your return policy?
We offer a 30-day return policy. If you are not satisfied with your purchase, you can return it within 30 days for a full refund. To initiate a return, please contact our customer service team at lafleurmichoue68@gmail.com. We will provide you with a return shipping label and instructions on how to return your item.
Can I track the status of my return?
Yes, once we receive and process your return, you will receive an email confirmation. We will also provide you with a tracking number for the return shipment if applicable. You can use this tracking number to monitor the return status in real-time until your refund is processed.
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